DPD is to deploy and additional 200 staff and open an extra London depot to minimise disruption resulting from the 2012 Olympic and Paralympic Games.
As part of its plans during the games, the company says it will:
• open an additional facility near its London Bridge depot;
• increase the number of routes operating from all its London depots;
• extend its early delivery times between 5am and 7am and also offer to deliver from 6pm to 9pm.
• collection hours will be extended and there will be an increase in the number of depot and customer service staff;
• offer the option to switch parcel traffic from affected depots to alternative depots;
• provide support for drivers on routes with restrictions on stopping and parking. Drivers will be provided with assistants who will make the final delivery on foot
• appoint designated Olympics specialists at each impacted depot to manage and resolve disruptions to routes and provide daily updates.
Dwain McDonald, CEO at DPD says: "Logistics and efficient parcel distribution are an integral part of many businesses and we are working hard to ensure that over the period of the games we can continue to maintain the high service levels our customers expect from us."
